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Responsible Gaming

Responsible Gaming at a60 — Where Entertainment Is Always Safe & Healthy

A60 believes that every player's mental and financial well-being comes first. Play for fun, and always know your limits.

Safe Gaming
Set Your Own Limits
Self-Exclusion
24/7 Support

A60's core commitment

Entertainment — not addiction
Play for Fun, Not for Income
Play Within Your Means
Only bet what you can afford to lose
Play Within Your Time Limits
Set a daily session time limit
There's No Shame in Asking for Help
a60 Support Is Always Here for You
95%
Members find Responsible Gaming easy at a60
5 Minutes
How long it takes to activate self-exclusion
24/7
Bangla Responsible Gaming Support Team
7
Protection tools at your fingertips
Introduction

What does responsible gaming actually mean?

Responsible gaming means playing in a way where you remain fully in control — of your time, your money, and your emotions. Everyone who comes to a60 comes for entertainment, and it's our responsibility to ensure that entertainment never becomes harmful.

Many people think responsible gaming simply means "not spending too much." In reality, it goes much further than that. True responsible gaming means maintaining a healthy balance — between your mental well-being, time with family, work, and play.

At a60, responsible gaming isn't just words on a page — we've built real tools to help you stay in control. From deposit limits to self-exclusion, everything is in your hands.

Remember: betting can never be a source of income. It's purely a form of entertainment — just like going to the cinema or watching cricket at the ground.

What it means to be a responsible player
  • Play purely for fun — no fear of losing
  • Setting a betting budget in advance
  • Never chase losses with bigger bets
  • Gaming takes priority over family or work
  • Never bet with borrowed money or your savings
  • Take a break whenever you need to, with ease
  • Not using gaming as a way to relieve stress
Protection Tools

A60's 7 Responsible Gaming Tools

You can activate all these tools yourself directly from your account settings — no waiting required.

Deposit Limit

Set a maximum deposit amount — daily, weekly, or monthly. Once you reach the limit, further deposits will be automatically blocked.

Loss Limit

If your losses exceed a set amount, your account will be locked automatically — so you won't risk losing even more trying to chase them back.

Session Time Limit

Decide how long you want to play in a single session. You'll receive a reminder when the time is up, and the session will end automatically.

Reality Check

You'll receive regular pop-up notifications during play, summarising how long you've been playing and how much you've won or lost.

Cooling-Off Period

Take a temporary break lasting anywhere from 1 day to 6 weeks. Your account will be inaccessible during this time.

Self-Exclusion

You can self-exclude for as little as 6 months or permanently. During this period, opening a new account is strictly prohibited.

Bet Limit

Set a maximum stake per bet so you're never tempted to overspend in the heat of the moment.

To activate these tools, message a60 support or go to your account settings. If you need assistance, feel free to ask via live chat.

Step-by-Step Guide

How to activate Self-Exclusion

If you feel you need a break from gaming — whether for a few days or longer — you can activate self-exclusion. It's quick and straightforward to set up.

1
Log In to Your Account

Log in to your a60 account and click the profile icon in the top-right corner.

2
Find the Responsible Gaming menu

Go to Settings > Responsible Gaming > Self-Exclusion.

3
Choose a break period

Choose what works for you — 6 months, 1 year, 3 years, or permanently.

4
Confirm

Once confirmed with an OTP or password, your exclusion takes effect immediately.

5
Get help from Support

If you're unable to do it yourself, email support@a60.im — it will be activated within 5 minutes.

Interactive Tool

Try Setting a Deposit Limit

Use this demo to see how limits work. Set your actual limits from your account settings.

Limit Demo

Tip: Experts recommend spending no more than 10% of your monthly entertainment budget on gaming. Set a limit that works for you.

Warning

Signs of Addiction — Know Them Early

Gaming addiction develops gradually. Most people don't notice it at first. If you or someone you know shows any of the signs below, seek help right away.

  • Chasing losses with bigger bets
  • Lying or hiding the truth about your gaming
  • Betting with borrowed money
  • Neglecting work, studies, or family
  • Feeling restless or irritable when you can't play
  • Wanting to stop gaming but being unable to
  • Playing to escape stress or loneliness
  • Spending savings or emergency funds on bets

If you recognise three or more of these signs, contact a60 support right away. Asking for help isn't a sign of weakness — it takes real courage.

Self-Assessment

Test yourself

Answer the following questions honestly. This will give you an initial insight into your gaming habits.

1. Have you ever bet more than your budget?

Never
Occasionally
Often

2. After a loss, do you find yourself betting more to try to win it back?

No, never
Sometimes
Yes, often

3. Does gaming feel more important to you than spending time with family or friends?

No, never
Occasionally
Yes, often

4. Have you ever lied to anyone about your gaming?

No, never
Once or twice
Yes, several times
0
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Why a60 is different

A60's Dedicated Responsible Gaming Initiatives

a60 Safe Gaming
Protection
AI-Powered Addiction Detection

A60's smart system detects unusual gaming patterns and proactively reaches out to offer members assistance.

a60 Support
Support
Mental health support in Bangla

Beyond technical support — a60's support team can connect you with mental health and counselling organisations whenever you need them.

a60 Family Protection
Family
Family-Centred Protection

If a family member is concerned, they're welcome to reach out to us directly for support. We'll work together to find the right solution.

FAQs

Responsible Gaming — Frequently Asked Questions

Your account cannot be reactivated before your self-exclusion period ends. Once it does, you'll need to contact our Support team and complete a 7-day cooling-off period. If you chose permanent exclusion, the account can never be reopened.

Lowering your limit takes effect immediately. Increasing it, however, comes with a 7-day delay — this is intentional, to prevent impulsive decisions made in the heat of the moment.

Reach out directly at support@a60.im. Our team will guide you through the next steps — all assistance is handled with complete confidentiality.

When Reality Check is enabled, a pop-up will appear every 30 minutes or 1 hour — your choice. It will show how long you've been playing and how much you've won or lost. From there, you can choose to keep playing or stop.

No, none of the tools are mandatory. However, a60 always recommends setting at least one deposit limit and one session time limit — it's entirely for your own benefit.

Need Help? a60 Is Here for You

If you have any concerns about gaming — whether for yourself or someone you know — our Responsible Gaming team is always here to help. Reach out to us in Bangla; we're ready to listen.

Email Support
support@a60.im
Live Chat
24/7 Support
Safe & Responsible

Join a60 and play responsibly

Enjoy entertainment on your own terms. a60 gives you all the tools you need to play within your limits — and have fun doing it.

Free Registration Set a limit
Why is a60 safe?
  • 7 Responsible Gaming Tools
  • Instant self-exclusion feature
  • AI-powered addiction detection system
  • 24/7 Responsible Gaming Support in Bangla
  • Upholding International Responsible Gaming Standards
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